At Melmount Manor, it is fundamental that residents have freedom of choice and the opportunity to reach their optimum level of independence. In order for our residents to feel valued and enjoy life we involve them and their families in planning their care, with dignity, privacy and respect being paramount in all aspects of their lives.

Our activities co-ordinators ensure that residents are engaged and active with a full programme of activities and events throughout the day suitable for all tastes and preferences.. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, art and craft, baking, relaxation sessions and, wherever possible, trips out and about and gardening. We have an overhead projector and big screen for the enjoyment of old movies and musicals.

Family and friends are welcome at any time and are invited to join their loved ones in having tea and some of our cook’s delicious meals. Hot drinks and snacks are always available and our cook prepares three nutritious meals a day. The menu changes regularly to reflect seasonal produce, and special diets are catered for. We encourage residents to choose their own meals from the menu.

We are proud of our Home and the care we provide, and if you are considering care for yourself or a loved one, we encourage you to visit us and give us the opportunity to show you around the home and meet with some of our staff.

The manager or another member of the senior team would be delighted to spend time with you to answer any queries or concerns you have about moving to a care home and what you can expect at Melmount Manor.

Our telephone number is 028 7138 3990 if you wish to arrange a visit, otherwise you can call into the home if passing or anytime which suits you.

Hayley Phillips – Home Manager

I started work in Melmount Manor 22 years ago at the age of 17 as a Care Assistant. It was my intention to gain valuable caring experience whilst studying with a hope of pursuing a career in Nursing. Following initial studies, I accepted a full-time role as a Care Assistant and spent several years looking after residents suffering from dementia within the Home.

After these invaluable years I applied to commence my nursing degree with the University of Ulster where I qualified as a Registered Mental Health Nurse in 2011. I returned to Melmount Manor at this time, now in the position of staff nurse where I continued to provide care of a high standard for the residents within the home, promoting choice, individuality, and respect.

In recent years I was promoted to the post of Sister which allowed me to continue to drive improvements in care within the home. During this time, I progressed professionally and was recently promoted to Unit Manager and subsequently to Home Manager.

I have a drive and passion for excellence within elderly care which I continually promote within my team. I will continue to encourage the local connections within our community at Melmount Manor, to enhance and enrich the lives of our residents whilst promoting activities and welcoming outside engagement. Throughout the years of my employment, I have developed many relationships with family members, and will strive to ensure these are further enhanced in my role as Home Manager. Outside of work I enjoy spending time with my family, reading, walking and travelling.